隐私与法律

Welcome to yuntrek.com (the “Website”).

This Website is operated by 云向智控（上海）科技有限公司 (the “Company”, “we”, “us”, or “our”).

We respect your privacy and take the protection of personal information seriously. This Policy explains how we collect, use, retain and protect personal information when you visit or use this Website, as well as our use of cookies and related technologies.

The Website is primarily intended to provide information about our company, products, technologies, solutions and business activities, and to provide customers, prospective customers, business partners and other visitors with a channel for project inquiries and business communications.

When you browse this Website without actively contacting us through the Project Inquiry form, we do not require you to provide direct contact information such as your name, telephone number or email address.

When you contact us through the Project Inquiry form, we collect the information you choose to provide, including:

• Name: required, for identifying the contact person and communicating with you;
• Company Name: optional, for understanding your company or organizational background;
• Telephone Number and/or Email Address: used to respond to your inquiry and contact you. At least one contact method is required;
• Inquiry Details: used to understand the product model, application scenario, project requirements or other business needs related to your inquiry.

We only request information that is reasonably necessary to process project inquiries and conduct business communications.

Please do not submit sensitive personal information unrelated to your business inquiry, such as identification numbers, bank account information, passwords, medical information, biometric information or other highly sensitive data.

Our Website server and underlying technical infrastructure may also automatically generate limited technical information during normal access, such as access time, network request records, IP address, browser information or device-related technical information. Such information is used only for Website operation, security and troubleshooting and is not used for advertising profiling.

Information submitted through the Project Inquiry form will only be used where reasonably necessary for purposes including:

1. Receiving and processing your project inquiry;
2. Responding to your questions and contacting you;
3. Understanding your product, technical, application or project requirements;
4. Providing relevant product information, technical materials, solutions or commercial information;
5. Conducting follow-up communications related to your inquiry;
6. Maintaining the proper operation and security of the Website and related systems; and
7. Complying with applicable legal and regulatory obligations.

We do not currently add your contact details to a marketing mailing list simply because you submit a project inquiry.

We do not use contact information submitted through the Project Inquiry form to send unrelated bulk advertisements or unsolicited marketing emails.

If we intend to use your information for a purpose materially different from the original purpose of collection, we will provide additional notice and obtain any authorization or consent required by applicable law.

Original inquiry information is retained only for the shortest period necessary to fulfill the processing purposes described in this Policy, including handling the inquiry and meeting related security or audit needs.

We determine the specific retention period by considering whether the inquiry remains active, the date of the last relevant communication, any reasonable continuing project need, and applicable legal requirements. Once the processing purpose has been fulfilled, can no longer be fulfilled, or continued retention is no longer necessary for that purpose, we will delete the relevant personal information in a timely manner or, where permitted and appropriate, take measures such as anonymization, unless otherwise required by applicable law.

If your inquiry develops into a formal quotation, solution discussion, technical communication, project cooperation, contract negotiation, order, after-sales service or other ongoing business relationship, information reasonably necessary for that relationship may be transferred from the Website inquiry system to our ordinary business records.

Information transferred to ordinary business records will also be retained only for the shortest period necessary for the relevant business purpose, with the specific period determined by factors such as project progress, contract performance, after-sales service, dispute handling and applicable legal requirements.

Where applicable law requires a longer retention period, the legally required period will apply.

We do not sell personal information submitted through this Website.

We also do not currently provide Project Inquiry information to third parties for third-party advertising, commercial data trading or user profiling.

Where reasonably necessary, information may be accessed by:

• Employees or personnel responsible for handling your inquiry;
• Internal technical, sales or other relevant personnel whose involvement is necessary to respond to your project requirements;
• Courts, governmental authorities, regulatory authorities or other competent bodies where disclosure is lawfully required.

Where reasonably necessary to protect the lawful rights, property or security of the Company, Website visitors or other relevant parties, we may also process relevant information as permitted by applicable law.

When we engage external service providers to process personal information on our behalf, we will define the processing purpose, duration, method, categories of personal information, protection measures and the parties' respective rights and obligations as required by applicable law, and will exercise appropriate oversight. Such service providers are generally permitted to process personal information only on our instructions and to the extent necessary to provide the relevant services.

To support the normal operation, security, hosting and technical maintenance of this Website, we may use third-party cloud computing, hosting, network, security and website administration service providers.

The Website may currently use infrastructure services including Alibaba Cloud, as well as related server and website administration tools, for hosting, network connectivity, security and technical maintenance.

In providing these services, such service providers may process limited technical information where necessary, such as IP addresses, access times, network request records, server logs, browser information or device-related technical information.

We do not authorize these service providers to use such information for advertising, profiling or commercial data trading purposes unrelated to the provision of Website infrastructure and technical services.

If it becomes necessary in the future to provide your personal information to another independent personal information processor, we will provide the required notice, obtain any consent that may be required, and fulfill other applicable legal obligations, including providing information about the recipient and the relevant processing where required by law.

Based on the Website's current functional design, we do not transfer personal information to overseas third parties for advertising, profiling or commercial data trading merely because you visit the Website or submit an ordinary Project Inquiry.

If it becomes necessary in the future to transfer personal information outside the People's Republic of China or arrange for it to be processed overseas in connection with a particular project, international business activity, overseas service provider or other actual business need, we will comply with applicable legal requirements, including providing required notice, conducting a personal information protection impact assessment, obtaining separate consent where required, and providing information about the overseas recipient and relevant processing where required by law.

We use reasonable technical and organizational measures appropriate to the scale of our business, the functionality of the Website and the nature of the information being processed to reduce the risk of unauthorized access, disclosure, alteration, loss or misuse.

However, because Internet communications, electronic storage and network systems inherently involve certain security risks, no method of transmission or electronic storage can be guaranteed to be completely secure in all circumstances.

If an information security incident occurs that may affect an individual's lawful rights or interests, we will take appropriate remedial measures in accordance with applicable law.

Depending on applicable law, you may have rights in relation to personal information processed by us, including the right to:

• Ask whether we hold personal information relating to you;
• Request access to or a copy of relevant information;
• Request transfer of relevant personal information to another personal information processor designated by you, where applicable legal conditions are met;
• Request correction or supplementation of inaccurate or incomplete information;
• Request deletion where applicable legal conditions are met;
• Request restriction of, or object to, relevant processing where such rights are available under applicable law;
• Withdraw consent previously given;
• Ask questions or request clarification regarding our personal information processing practices; and
• Exercise other rights available under applicable law.

You may submit the above requests through the email address listed in Section 15 of this Policy. We may verify your identity to the extent reasonably necessary. We will promptly accept requests that meet applicable legal requirements and respond within a reasonable period, without imposing unreasonable conditions that restrict the lawful exercise of your privacy rights.

If your information existed only in the Website Project Inquiry system and has already been deleted or lawfully anonymized in accordance with the shortest-necessary retention principle described in Section 4 of this Policy, we may no longer be able to recover or identify that information.

This Website is primarily intended for manufacturing companies, engineers, professionals, suppliers and other business partners and is not specifically directed at minors.

We do not intentionally use the Project Inquiry form to collect personal information from minors.

Minors should use the Website under the guidance of a parent or legal guardian and should not submit personal information unrelated to legitimate business communications.

If we discover that we have inadvertently collected personal information of a child under the age of 14 through the Website without an applicable lawful basis or the required consent of a parent or other guardian, we will delete the relevant information or take other appropriate measures in accordance with applicable law.

This Website may contain links to third-party websites for reference or convenience.

Third-party websites are independently operated by their respective owners. We do not control their content, privacy practices, use of cookies, information security measures or other data processing activities.

When you leave yuntrek.com and visit a third-party website, you should review the privacy policy and terms applicable to that third-party website.

Based on the current functionality of the Website, we do not intentionally use non-essential cookies for advertising, cross-site tracking, user profiling or Website analytics.

The Website does not currently use:

• Website analytics tools such as Google Analytics;
• Advertising tracking tools such as Meta Pixel;
• Third-party advertising cookies;
• Personalized advertising cookies; or
• Behavioral marketing tracking technologies.

The Website server, Website framework, security mechanisms or underlying network infrastructure may use a limited number of strictly necessary technical cookies or generate necessary technical records during normal operation.

Such information may be used for:

• Providing basic Website functionality;
• Maintaining normal Website operation;
• Protecting network and information security;
• Preventing malicious access or cyberattacks; and
• Identifying and troubleshooting technical problems.

We do not use such strictly necessary technical information for advertising or marketing profiling.

If we introduce Website analytics, advertising tracking, third-party video, live chat, mapping services, social media plugins or other functionality that may use non-essential cookies in the future, we will update this Policy accordingly and provide appropriate cookie choices or consent mechanisms where required by applicable law.

Unless otherwise expressly stated, the lawful rights in text, product information, product images, graphics, technical materials, Website design, trademarks, logos and other content displayed on this Website belong to the Company or their respective rights holders.

Such materials may not be copied, modified, distributed, published, sold or otherwise commercially exploited in a manner that infringes applicable rights without prior authorization from the relevant rights holder.

This provision does not restrict ordinary Website browsing, legitimate business reference or other use permitted by applicable law.

Company information, product information, images, dimensions, technical materials, specifications, application information, examples and other content displayed on this Website are provided primarily for general informational and business communication purposes.

We make reasonable efforts to maintain accurate information but do not guarantee that all Website content will be completely accurate, complete or up to date at all times.

Actual products may differ from images, dimensions, specifications, performance information, functions or technical descriptions displayed on the Website due to product development, technical upgrades, structural improvements, supply-chain changes, production batches, customer-specific requirements or actual application conditions.

Unless expressly confirmed by the Company in writing, Website content does not constitute:

• A final product specification;
• A formal quotation;
• Contractual terms;
• A product performance warranty;
• A warranty of fitness for a particular purpose; or
• A final technical or commercial commitment for a specific project.

Final product specifications, configurations, performance, prices, delivery times and other technical or commercial terms shall be determined by the quotation, product specification, drawings, technical agreement, contract, purchase order or other written document finally confirmed by the relevant parties.

For industrial control systems, robotics, machinery, motors, industrial automation equipment and other engineering applications, users should independently evaluate suitability with reference to actual operating conditions, loads, installation environment, control system requirements, safety requirements and specific project needs.

General product and technical information provided on this Website should not replace engineering analysis, product selection, testing, validation or formal technical confirmation for a specific project.

We make reasonable efforts to maintain normal Website operation but cannot guarantee uninterrupted availability or that the Website will always be free from faults, errors, network delays or other technical problems.

Where Website access is temporarily unavailable due to system maintenance, network failure, cyberattack, force majeure, third-party infrastructure failure or other circumstances reasonably beyond our control, our liability for resulting losses shall be limited to the maximum extent permitted by applicable law; however, nothing in this provision excludes or limits liability that cannot legally be excluded or limited.

To the maximum extent permitted by applicable law, the Company shall not be liable beyond the extent required by mandatory law for indirect, incidental or consequential losses arising solely from reliance on general information provided on this Website.

Nothing in this Disclaimer excludes or limits any liability that cannot legally be excluded or limited.